Our premium support memberships
provide access to remote assistance, priority scheduling, and more.
Essentials+
You value 24/7/365 access to remote with guaranteed response times.
FEATURES
✓ 24/7 Remote Support within 30 min
✓ Service labor discount
✓ On-site Service Call next business day
✓ 1 x Complimentary service calls per yr
✓ 1 x Complimentary system check on joining **
** Followed by an annual check-up each calendar year
$99/mo
Proactive
You also value a hands-off approach to keeping your system online, all the time.
FEATURES
✓ 24/7 Remote Support within 30 min
✓ Service labor discount
✓ On-site Service Call same/next day *
✓ 2 x Complimentary service calls per yr
✓ 1 x Complimentary system check on joining **
✓ Proactive system monitoring ***
* Same day for calls made before 1pm
** Followed by an annual check-up each calendar year
*** May require current networking equipment upgrade
$199/mo
Signature
Reserved for our most discerning clients with "front of the line" access every time.
FEATURES
✓ 24/7 Remote Support within 10 min
✓ Service labor discount
✓ On-site Service Call same day
✓ Night + weekend appointments
✓ 3 x Complimentary service calls per yr
✓ 1 x Complimentary system check on joining **
✓ Proactive system monitoring ***
** Followed by an annual check-up each calendar year
*** May require current networking equipment upgrade
$299/mo
All memberships are month-to-month with no commitment. Cancel any time.
I just want to create my account at this time. (No credit card required.)
Please note: Your support will be limited to M-F, 9-5 and is subject to availability.
Featured Member Benefits
Ready For A Better Technology Experience?
Limited time discount offer applies to initial membership selection and will be valid for the lifetime of the membership.
Offer is non-transferrable and valid as long as the account is in good standing.
✉ support@axiomhometech.com
✆ text or call 831.609.9997
Network Security & Parental Controls
Protect your personal data and family from malicious sites, botnets, ransomware, phishing attacks, and more with this optional add-on. Leveraging the latest cybersecurity technology and fully managed on your behalf, we provide you with peace-of-mind against today’s evolving threat landscape. Parental control features also allow you to block access to unwanted content and manage daily usage in your home.
Available as an add-on exclusively for our members.
Watch the video to learn more about our membership experience or schedule a consultation with one of our membership specialists for more information.
Choose Your Support Experience
Choose Your Support Experience
Rapid Response 24/7
Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.
Prioritized Scheduling &
After-Hours Appointments
When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It's the peace of mind that professional help is available when you need it.
Proactive System Monitoring
Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Exclusive Service Discounts
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.
Our team of technology experts can answer any questions you might have and help you select the right membership for you.
